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COMMON QUESTIONS

Everything You Need to Know About Air Conditioner Problems

I ENCOUNTERED AN ERROR CODE, WHAT DOES IT INDICATE?

If your air conditioner displays an error code, it likely signifies an issue with the system. You can start by consulting your user manual to identify the error and attempt to resolve it. However, it is crucial to engage a skilled air conditioner technician to perform a thorough troubleshooting and diagnose the problem accurately. They can then recommend the most effective solution for your specific situation.

WHY IS MY AIR CONDITIONER NOT COOLING PROPERLY?

Several factors can lead to your air conditioner running but not cooling effectively. It could be due to minor issues like a clogged or dirty filter, which can reduce cooling efficiency. Alternatively, a major problem such as a gas leak can also cause inadequate cooling. If you're experiencing this issue, you can start by cleaning or replacing the air filter. However, if the problem persists, it's advisable to schedule a professional service to inspect and, if necessary, refill or top up the refrigerant gas.

HOW CAN I ADDRESS MY AIR CONDITIONER'S LEAKING ISSUE?

If you notice water leaking from your air conditioner or any unusual drips from the unit's piping, we recommend getting in touch with us for troubleshooting assistance. When you opt for our repair service, we provide a complimentary troubleshooting service to identify the issue and offer effective solutions.

WHY DOES MY AIR CONDITIONER TURN OFF BY ITSELF?

If your air conditioner is shutting off unexpectedly, several factors could be causing this issue. First, check if the thermostat settings are correctly configured. An incorrect temperature setting might cause the unit to cycle on and off.

 

Additionally, your air conditioner's safety features may be triggered if there's a problem with airflow or temperature control. This can happen due to a clogged filter, blocked vents, or issues with the condenser coils. If none of these seem to be the issue, consult a professional technician to diagnose and fix any underlying problems.

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If you have other questions, please contact us for a solution.

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Address

358-G-4 Gat Lebuh Macallum 10300 Pulau Pinang, Malaysia

Contact

011-5672 6575 / 016-558 9369

Opening Hours

Mon - Sat

8:00 am – 6:00 pm

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